Workshops

Please click on the links below to learn more:

Workshop A: How to Effectively Manage Multiple Stakeholders with Competing Interests in Order to Ensure the Successful Delivery of Major Projects
Workshop B: Developing Strategies for Controlling Change Dynamics in Complex Projects
Workshop C: Developing Risk Management and Governance Techniques to Streamline Project Delivery Methods

Pre-Conference Workshops: Monday 23 February 2009

9.00 - 12:00 Workshop A: How to Effectively Manage Multiple Stakeholders with Competing Interests in Order to Ensure the Successful Delivery of Major Projects

One of the prime complexities faced by organisations working on major projects is engaging with, and managing, the differing expectations and needs of the various stakeholders impacted by the project. How an organisation manages these sometimes disparate groups can have a massive impact on the overall success of the project. Linda Cardew has had to deal with a wide range of stakeholders in her work on the Civic Place Project in Chatswood. These include local residents, businesses, performing arts groups and various construction companies, engineers and designers. In this highly interactive session, Linda will share her vast experience. In particular she will focus on:

Negotiating with stakeholders to achieve desired buy-in for the planning and development of major projects
Ensuring stakeholders interests and desires are fed into project development
Techniques for identifying relevant stakeholders and methods for dealing with conflicts that may arise
Developing effective communication and contract techniques to satisfy stakeholders
Strategies for effectively managing stakeholders in order to successfully deliver large-scale projects
Setting up project governance that facilitates and enhances the relationship with stakeholders

About your executive tutor:

Linda Cardew is employed by the Willoughby City Council as the Project Manager for the Chatswood Civic Place Project. This project is a $150 million plus development that will provide the Sydney cultural and arts community with much needed cultural facilities, including a concert hall and theatre and several other associated performance spaces. As a community based initiative, this project has required Linda to deal with numerous stakeholders and through this

1.00 - 4:00 Workshop B: Developing Strategies for Controlling Change Dynamics in Complex Projects

Given the unique dynamics of complex projects, there is constant change in risks, opportunities, benefits and costs arising across the life of the project. A project manager needs to develop an understanding of this change in order to optimise management of the issues through the people, processes and resources involved. This workshop will introduce participants to project management techniques that will enable them to manage change by leveraging theory and workshop practice. The resulting discussions will enable delegates to “hothouse” their applied skills and develop a perspective that would otherwise take considerable experience to acquire. In particular, the session will provide you with:

An understanding of the distributed environment of major projects
The information project managers depend on to successfully deliver a project
Techniques for enhancing the project manager’s understanding and appreciation of the project as an information system in order to facilitate the creation and maintenance of information flows and their function as a conduit of information between systems
Knowledge on how to maximise a project’s potential, while at the same time not adversely affecting the resources involved
The current state of our knowledge and understanding of the relevant phenomena and issues and approaches to balancing these throughout the project’s lifecycle

About your executive tutor:

Dr Carolyn Spencer is the Manager of Strategic Capability Performance and Risk with the Queensland Fire and Rescue Service, leading activities such as strategic analysis and planning, risk management and management of the organisation’s Program Management Office. Carolyn’s early research investigated the change dynamics and surrounding volatility of program environments in relation to the cognition of project managers. The contribution arose from clear practitioner observation of real world contexts, and a strong intention and value to diagnose, design and apply well researched program and project solutions within “natural” settings to achieve outcomes despite the barriers posed by these complex environments. This has led to a dual career pathway both developing and implementing significant projects as a practitioner, while also developing and implementing university and occupational teaching programs. Carolyn completed an early and significant research program on issues relating to the changing circumstances surrounding projects and their impact, which spanned real world projects in six industries.

Post-Conference Workshops: Thursday 26 February 2009

9.00 - 12:00 Workshop C: Developing Risk Management and Governance Techniques to Streamline Project Delivery Methods

To ensure the successful delivery of major projects, you need to develop workable risk management and governance techniques. This will ensure that your project is not derailed by unforseen events. In this session, project management expert, Andrew Leicester, will work with you to develop workable governance and risk management methods that you can apply to your business. In particular, he will explore:

Defining and embedding the real governance need
Methods for developing governance techniques that are applicable to your project
Incorporating key stakeholders in the governance and risk frameworks
Ways to develop key result areas that minimise the risk of project failure
Methods for protecting your organisation against cost and time overruns
Techniques for incorporating risk and governance methodologies that will deal with uncertainty in a workable manner

About your executive tutor:

Associate Professor of Project Management, Andrew Leicester, started his career as a building contractor and construction project manager, working on multi-billion dollar projects in England, Australia and New Guinea. After gaining his teaching qualifications, he developed Project Management programs for the Darwin Institute of Technology and the Queensland University of Technology, utilising his international industry experience and contacts to adapt these courses for delivery in South East Asia. In 1995, he established Consat (Australia) Pty Ltd as a specialist industry training consultancy, specifically focussing on developing courses and seminars in all aspects of project management. These courses were delivered in universities, to government department and multinational corporations around the world.

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